Several weeks ago most of the folks I know who have Central Florida cable service provider Bright House experienced an outage. Some longer than others. Truth be told, I barely even noticed there was an issue at my house.
Well, yesterday I received a letter from Bright House, and was both quite surprised and impressed by the level of customer service being paid to this matter. Why? Because I get an entire month of premium channels for FREE! And if that weren’t enough I’m also getting a credit for the hours my service was “interrupted.”
Did you receive a similar compensation for the outage earlier this month? If not, you can head over to my place and we’ll watch some free movies!